Frequently asked questions

What we do at dil figaro?

We deliver personalized fresh meals from top-rated local restaurants to you.


With the guidance of our dietitians, inputs from your questionnaire, and close collaboration with the chefs of the top-rated local restaurants we strive to provide health-fit and taste-matched meals for you that serve your health goals, medical conditions, dietary restrictions, and taste preferences.


In other words, we focus on taking care of what you should be eating, ensuring where to source and prepare it from, and then providing the convenience of delivering it to you. It translates into happiness for you in terms of restoring and improving your health and creating time in your life to dedicate to other pressing needs. What sets us apart from your prior experiences is exactly that: personalized nutrition with customized meals.


We are all about health, convenience, and happiness!


We will soon be adding groceries, meal kits, and frozen meals to the list of freshly prepared meals from the restaurants. Our vision is to take care of your entire personalized digital kitchen.

What if I have several medical conditions or dietary restrictions?

Our technology, under the guidance of the dietitian panel, labels each and every meal to ensure it matches with all of your health goals, medical conditions, and dietary restrictions.


If you prefer, we can arrange a consult session with one of our dietitians to further address your nutritional needs.

How does the meal service work?

You can place your order to be delivered immediately, picked up by you, or delivered as part of your weekly meal plan.

If I choose a weekly meal plan, then how many meals do I have to commit for?

There is no compulsion. You don’t have to subscribe to any specific number of meals. That said, we highly encourage you to have a consistent level of meals over a longer period of time in order to start realizing the benefits of our service and achieve your health goals.

Do I have to enroll in a program?

No, you don’t have to enroll in a program or buy any set number of meals. There are no subscription fees. If you choose to eat one meal a week or five, there is no obligation.

Can I opt for a consultation session with a dietitian?

Yes, you can always choose to have a direct consultation session with one of the dietitians on our panel. You can schedule that by going to this link.

Is there a subscription?

There is no subscription. There are no fees.

Do you charge a mark-up or premium to the listed prices of the meals?

We provide customized meals at the listed prices on the restaurant menus. Zero markups!


Meal prices are subject to change by the restaurant. We will reflect them in our system accordingly.

How do you pick restaurants?

Our team, with the guidance of dietitians, uses criteria to work with certain kinds of restaurants that offer super-healthy, preferably organic, cuisines; are highly rated on independent rating platforms; and have chefs/owners who are willing to work with us to customize meals for you. In addition, we focus on creating a cohort of restaurants for you that reflects a variety in cuisines based on your taste preferences and tries to capture a balanced set of meals, with optimal portions.

How do you get my feedback to optimize my meals and service?

We send out feedback surveys periodically to you. These surveys are 2-3 minutes long but very critical for us to ensure that we optimize all aspects of your meals including taste matching and delivery experience.


Of course, you are strongly encouraged to reach out to us at any time you are not happy with our program or service. We view these candid and constructive feedbacks as the best opportunity of improvement for us!

How do you secure my financial data?

We have partnered with a leading financial payment processing platform named Stripe. Stripe deals with both Fortune 500 companies and start-ups.  All your financial data is directly inserted in Stripe’s database thereby removing the leakage risk on our side.  You can learn more about stripe on their website:


Stripe charges 2.9% +$0.30 per transaction as payment processing fees.

How do I contact you?

You can go to this link and reach out to us with any kind of questions and feedback regarding our program and your meals.

Does dil figaro serve my area?

We are currently focused on serving the greater NYC area. We have ambitious plans of rolling out our program across the country at different points of this year. Please let us know about your area if you would like to explore using our service. We will certainly contact you once we are ready to offer our services there.

Do you provide any help with my habits when it comes to nutrition?

Currently, we are focused on providing personalized nutrition with customized meals to you. We also fully recognize the importance of behavior modification in the context of healthcare and will add those tools and capabilities in the coming months to our platform.

Do you provide any help with my fitness?

If you choose to have a session with our dietitian then your personalized nutrition and lifestyle guidelines report will also address your fitness concerns along with other lifestyle factors.


We are currently rolling out our personalized wellness program, df360, in collaboration with certain fitness clubs. Please reach out to us for further information.

Do you offer an incentive for referring a friend?

Yes. We really appreciate sincere word-of-mouth and nothing is more validating for us than your recommendation of us to your friends. We hold your opinion of us, flattering or critical, in high esteem.


Once your friend signs up for the program, we will offer 1 free lunch to you as a token of our appreciation. You can claim it by informing us through this link.

Our Covid 19 response

We are committed to the health and safety of our entire community. If you prefer, you can have non-contact deliveries that allow you to specify where your meals should be left, for instance, at your doorstep or in your building’s lobby.

Time is always now.
Why wait!

Transformation starts now!